Frequently Asked Questions about Webinar

A: Joining a meeting on a PC or Mac® computer is easy and just takes a few seconds:
  1. Go to www.joingotomeeting.com.
  2. Type or paste in the Meeting ID provided by the meeting organizer.
  3. Click "Yes" or "Always" (or "Trust" on a Mac) if prompted to accept the download.
  4. If requested, enter the meeting password provided by your meeting organizer. You will be entered into the meeting and the Attendee Control Panel and GoToMeeting Viewer Window will appear.

You can also initiate the process of joining a meeting by clicking the link sent to you in an email or instant-message invitation or by clicking the "Join a Meeting" button on the GoToMeeting.com home page.
A: You do not need a GoToMeeting account to attend a GoToMeeting session. You participate as a guest of the meeting organizer, at no cost to you.
A: To attend a meeting on a PC, the following is required:
  • Internet Explorer® 6.0 or newer, Mozilla® Firefox® 2.0 or newer (JavaScript™ and Java™ enabled)
  • Windows® 2000, XP, 2003 Server or Vista
  • Cable modem, DSL, or better Internet connection
  • Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows® Vista)

Participants wishing to connect to audio using VoIP will need a fast Internet connection (384 kbps or better), a microphone and speakers (a USB headset is recommended).

 

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Last modified: 09/15/09